Canon- Canoscan 5600F Flatbed Scanner With 35Mm Film Functionality

I bought this almost 10 years ago. I used it for scanning nearly ten thousand 35 mm negatives and slides, that I had been saving for the past fifty years. Also for scanning several thousand photos. It is still working fine. Once its power supply died, that I replaced. The scanned images are very lively, and I am very grateful to the Canon technologists for making such an useful product. My scanned images are all praised by my friends and relatives.

I am terribly disappointed with this purchase. It clearly displays the slide and film trays but neither was delivered with the scanner. I’m returning this product. I cannot spend additional funds to run and locate/order the missing components. It was purchased specifically to scan old slides and film.

Delivered without the 35mm film frame which is a shame because I ordered this specifically to scan film so functionally, it’s useless. Also didn’t have usb cable which is easier to replace. Still quite irritating.

I bought this scanner about 2.5 years ago to scan nearly 800 slides accumulated in my family for years. Initially, I was a bit skeptical if such inexpensive scanner (it cost one hundred dollars then) would do the job. It did, and I'm very happy with the quality of the output and the ease of operation. I still use it now and then for scanning photos and documents, and it works just fine with my Mac (OS X).

I purchased this model in 2011, so this has been out for years. I loved it, never had any problems. until Canon stopped making drivers for this model which forced me to buy a new one even tho this is still in excellent condition. I spoke with a rep at canon who said "every company stops making drivers at some point" which sounds like a justification that is a rip off for customers. Be careful on Amazon where many items are out dated and no longer supported with drivers or software updates.

When these work they are great. I used one for 2 years or so then it began thrashing around on start up and slamming. It was never moved after installation. Then communication errors. I thought I just got a lemon and liked it so much I bought another. Two years later its exactly the same story. From the reviews few folks report problems but I end up with two bad ones? What are the odds?

As of March 11, 2015, this scanner will only scan one image every 90 seconds, due to a problem between their software and Mac OS X Yosemite.It is my understanding that this problem applies to all Canon scanners. Canon support is normally very responsive, but they say they can't tell me when or if there will be a fix to this problem.